launched a suite of managed services
that will help mobile operators to run
their voice calls in a more efficient and
profitable manner.
Voice Business Apps, a suite of hosted
tools and managed services, offer a
range of services from back office
functions to routing and monitoring.
"With slow growth and strong margin
pressure, many voice providers are
finding it harder than ever to run a
profitable international voice business.
Our Voice Business Apps offering can
reduce operating expenses and
increase efficiency," Tata
Communications President (Global
Voice Solutions) Michel Guyot said in a
statement.
Tata Communications said voice usage
volumes for mobile operators has
been growing year on year with
international wholesale traffic volumes
set to reach 349 billion minutes in
2016.
However, in the same period net
wholesale revenues for carrying
international voice traffic will decline
to $ 2.9 billion as a result of continued
downward pressure on prices.
The company said the apps, which are
available on-demand, at no capex, are
built on the same capabilities which it
uses to terminate over a billion
minutes of traffic a week with the
best possible balance of cost and
quality for its customers.
"The apps suite delivers more visibility
for Tata Communications' customers
voice business - from traffic volumes
and margins, to credit risks and
potential instances of fraud. The result
is better information and more control
to optimise their voice business for
profit," it added.
Tata Communications has 19 percent
market share in international
wholesale voice minutes.
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